Privacy Policy

1. About This Policy

This policy explains how Mingus Mini Motos LLC handles personal information collected through mingusminimotos.com and related customer interactions.

2. Information We Collect

Depending on how you interact with us, we may collect:

  • Your name, email address, telephone number, and billing or local delivery address.
  • Order details, purchase history, product interests, and warranty communications.
  • Information you provide through contact forms, email, telephone, or customer contact cards.
  • Account information if you choose to create a website account.
  • Your email address and marketing preferences when you sign up for promotions.

Our website and service providers may also process technical information such as IP address, browser and device information, pages requested, and interaction times through website operation, cookies, and server logs.

3. How We Use Information

We use customer information to process payments and orders; arrange pickup or local delivery; respond to questions; provide requested inventory updates; administer exchanges, refunds, and warranties; maintain business records; protect the website; and meet legal obligations.

For customers who opt in, we also use contact information to send promotional emails about sales, special offers, and new inventory.

4. Payments and Website Services

Square processes online credit-card payments and handles payment information under its own privacy practices. We receive information needed to manage orders, payment status, refunds, and customer service.

Our website uses WordPress and WooCommerce with GoDaddy website services. Contact forms use Gravity Forms and send submissions to our business email. Website forms, accounts, and orders may also create records within website systems and associated backups.

Newsletter signups are collected through the website separately from Square. Authorized staff may export signup information to manage promotional communications.

5. Cookies and Technical Information

Cookies and similar technologies may support shopping carts, account sessions, preferences, security, and website operation and usage measurement. Depending on the services and settings enabled on the site, additional analytics or third-party technologies may be used. We do not assume that all optional tracking tools are disabled.

You can manage cookies through your browser settings. Blocking some cookies may prevent features such as the cart or checkout from working correctly.

Embedded videos and external services may collect information under their own privacy policies when you interact with them. This policy does not promise that browsing is anonymous or that all technical collection is disabled.

6. When Information Is Shared

We share information as needed with providers supporting payments, website hosting and maintenance, email, order fulfillment, and business administration. We may also share relevant information with manufacturers or distributors to handle warranty claims.

Information may be disclosed when required by law, to respond to lawful requests, or to protect customers, our business, and the security of our services.

7. Promotional Emails and Your Choices

Signing up for promotions is optional. Providing an email address solely for a receipt or a requested product update does not enroll you in our promotional list.

You may unsubscribe from promotional emails using the instructions in the message or by contacting dawn@mingusminimotos.com. We honor marketing opt-out requests within 10 business days. Unsubscribing from promotions does not stop necessary messages about your orders, refunds, or warranty requests.

8. Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including customer service, warranty administration, tax and accounting records, legal obligations, and dispute resolution.

We use reasonable safeguards appropriate to the information handled. No website, electronic transmission, or storage method can be guaranteed completely secure.

9. Access, Corrections, and Deletion Requests

Contact us to request access to, correction of, or deletion of your personal information. We may need to verify your identity. We handle requests as required by applicable law and may retain records needed for legal, accounting, warranty, security, or transaction purposes.

10. Children's Information

Although we sell products for youth riders, purchases and customer communications are intended to be handled by adults. Children under 13 should not submit personal information through our website.

If you believe a child under 13 has provided personal information, contact us so we can review and address it.

11. Other Websites and Policy Updates

Links and embedded content may lead to services with their own privacy practices. Review their policies when using those services.

We may update this policy as our website or business practices change. The revised policy and its updated date will appear on this page.

12. Contact Us

For privacy questions or requests, contact:
Mingus Mini Motos LLC
3071 N. Robert Rd., Suite E.
Prescott Valley, AZ 86314
(928) 583-9815
dawn@mingusminimotos.com